I had a great customer service experience recently and think it’s only fair to share that since, like most of us, I’m more than eager to share the BAD ones. I traveled with my family on a Carnival cruise to Mexico 2 weeks ago (yes, we had fun and gained a cumulative 11 pounds among [...]

This week is vacation planning week, apparently: I’m doing last-minute logistics planning for a cruise over spring break as well as scoping out private tours to take in Italy/Greece/Turkey for our honeymoon in the Fall and I have had two very different experiences. I have emailed about 8 small tour companies in Europe and in [...]