Why CRM Implementations Fail: The Top Ten Killers

Submitted by guest blogger, Reuven Shelef, President of OUT OF THE BOX Consulting CRM solutions make big promises. Implement one well, and you’ll increase sales, improve support, and create loyal customers almost overnight. As a Salesforce Cloud Alliance Partner, I know that’s not universally the case. Over the years, I’ve become familiar with what can cause a deployment to work well, [...]