This is a blog entry by guest blogger, Reena Kapoor of Conifer Consulting.  Reena is a pre-eminent marketing strategist and this entry shows some of her key values in the work she does with clients.
Many companies fear social media.  But the good ones have less to worry about than they might [...]

I had a great customer service experience recently and think it’s only fair to share that since, like most of us, I’m more than eager to share the BAD ones.
I traveled with my family on a Carnival cruise to Mexico 2 weeks ago (yes, we had fun and gained a cumulative 11 pounds among the [...]

This week is vacation planning week, apparently: I’m doing last-minute logistics planning for a cruise over spring break as well as scoping out private tours to take in Italy/Greece/Turkey for our honeymoon in the Fall and I have had two very different experiences.
I have emailed about 8 small tour companies in Europe and in every [...]

 
Yesterday I spoke rather spontaneously during the final session of the 2010 Silicon Valley P-Camp – the third annual Silicon Valley ’un-conference’ focused entirely on Product Management topics/issues.
Spontaneous talks are not uncommon at an un-conference…the whole concept is that anyone can submit a topic for consideration and attendees vote on what they are most interested in. [...]