Customer Input During the Product Life Cycle — What Gets in the Way?

Yesterday I spoke rather spontaneously during the final session of the 2010 Silicon Valley PCamp- the third annual Silicon Valley 'un-conference' focused entirely on Product Management topics/issues. Spontaneous talks are not uncommon at an un-conference...the whole concept is that anyone can submit a topic for consideration and attendees vote on what they are most interested in. I came to the conference with [...]