Websites

Below are some links to websites that provide interesting perspectives on customer insight, the value of customer relationships, etc. If you know of additional resources, please contact us and we'll share them with others!

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      Imagine if you were capable of launching a steady stream of successful products and releases, giving your     

      customers just what they needed, right when they needed it most. Beating the competition to the punch and

      conquering new markets would become business as usual.  Accept Software provides enterprise product

      planning applications that empower product organizations to overcome market and product complexity, and

      achieve sustainable competitive advantage.

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Absolute Customer Service works with Call Center, Contact Center, Technical Support, & Help Desk Managers to improve the effectiveness and efficiency of their operations through a combination of consulting, coaching, and training.

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Creators of cPiPowerLaunch, a powerful software tool, designed to mentor, guide, manage and improve the customer-centric focus needed to facilitate successful product launches. 

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Through consulting and training services, New Product Dynamics guides manufacturers toward faster, better product development approaches. Founded by the coauthor of the books Developing Products in Half the Time and Proactive Risk Management, this site provides many product development resources that you can download or link to.

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Dedicated to helping organizations improve their approach to new product development and portfolio management.  They are the creators of the Stage-Gate process, which is featured in several books by Robert Cooper and serves as a 'best practice' for developing and launching new products, based on years of experience with hundreds of organizations. Customers are an important source of information both at the beginning, middle, and end of the process to ensure winning products.

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This site is designed to serve leaders engaged in the development of customer- centric business initiatives and ventures. DestinationCRM.com's Internet gateway is ideal for companies that have identified customer relationship management as a key strategy for creating enhanced customer value across many industries including technology, communications, finance, retail, advertising, and healthcare.

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